Saturday, May 9, 2009

Mail Order Manager Helpers - Providing Options

DOES MAIL ORDER MANAGER HELPERS SUPPORT ALL VERSIONS?
Yes. We provide assistance every year to users of all versions. In 2008 we provided services to users of the following versions:
- MOM for DOS 5E
- MOM for Windows 3.x
- MOM for Windows 4.x
- MOM for Windows 5.x
- MOM for Windows 6.x
- MOM XL 5.x
- MOM XL 6.x
- SiteLINK 2005

WHAT TYPE OF SUPPORT DO WE PROVIDE?
1. FEATURES AND PROCESSES We provide features and processes support and training. That means if you don't know how something works, we can explain it to you in a way that you can understand an apply it to your business process. If that doesn't make it clear, we can connect to your system and show you.

2. UPDATES We provide shipping rates and zone updates and can adjust the shipping rates to reflect 'YOUR' specific discounted actual UPS, FedEx or other carrier charges. NOTE: We cannot provide program updates or bug fixes. So, if your version is "buggie", we can help you rollback the version to a more stable version with backups. In addition, with our knowledge and experience, we can determine if your problems are due to a "buggie" version or related to a data, networking, or other issue.

3. CUSTOMIZATIONS We provide many enhancements that match your system to your operation with optimal functionality. Remember, MOM is an off-the-shelf product. You benefit from the cost savings of a standardized software program. And, with MOM Helpers, you benefit with a nearly customized solution for your business. Our solutions included extending the features, optimizing the performance, and personalizing the reporting. So, with our assistance you can either better understand what MOM provides or get precisely what you need.

To learn more, call Mail Order Manager Helpers, Inc. (941) 927-1689 or visit www.momhelpers.com and view our case studies.